Comms Consult provide dialler systems and call centre solutions to call centres in the Manchester area as well as the rest of the UK. Independent of any one system manufacturer, we can give the best advice for the specific requirements of your call centre. We specialise in contact centre platform solutions including dialler systems, predictive diallers, progressive diallers and business phone systems. The dialler systems we offer can work with most business phone systems and can also work stand-alone if you don’t currently have a business phone system. Call logging and management information can help you make winning business decisions. Call recording systems improve quality of service. The superior buying power of Comms Consult and partners can cut line rental and call charges. GSM Gateways are a route to reduce mobile to landline charges. Effective data solutions are vital to underpin the efficiency of your call handling processes. Comms Consult looks at data solutions and the IT services that support your business to help you maximise your overheads and improve your customer relationship.
Telecoms service provider
below are the main telecoms services we provide take a look and see what we can do for you
Optional Extras
we offer some fantastic bolt on phone services giving you insight, control and the ability to improve efficiency
GAMMA HORIZON HOSTED TELEPHONY
Horizon hosted telephony is what we would regard as the future of business telephony. With FREE CALLS as standard, call recording, call reporting, voicemail and ringing groups from as little as £17.50 per month – this is the one stop shop for your communication needs. Click the button to find out more.
Solutions for Call Centres
Case Studies
See what other people say about our service and our commitment to customer satisfaction
I contacted Geoff through his website. He came and talked through our technical needs and specification and we discussed where the current system failed and where any potential solution could assist with using technology and
Geoff and Comms Consult were recommended to me by one of their existing customers as I had a very tricky multi-site telephony installation requirement. I was using a Multi-node Cisco CM system with around 600
We were recommended to Geoff at Comms Consult by one of his existing customers in the office next door to ours. We are located in a managed office complex and were moving to a larger
