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About Comms Consult

This author Comms Consult has created 3 entries.

Business Call Recording Guide

What is call recording?Call recording is simply put, recording a call with a recorder software allowing you to record conversations over a PSTN, SIP or VoIP phone lines. You can then access those calls as audio files. Meaning you’re able to retrieve, playback, store, and share recordings, with the sole purpose being to record the calls.Call recording is not the same as call logging, which reports

man on hold

Your guide to small business phone systems with hold music

Your guide to small business phone systems with hold musicWhether you’re a small or large company, when it comes to phone systems for businesses it’s important to pick the best hold music to create the ideal image for your company.Hold music can either make or break your customer’s experience with you and can ultimately influence the caller’s attitude before they speak to a member of your staff, therefore taking genre and mood into consideration should be a top priority. Why do

Gamma Horizon Hosted Phone system Review

The Ultimate Guide & Costs of Gamma Horizon

A simple guide to Gamma HorizonWhat is Gamma Horizon?Gamma horizon is a complete business communication solution, using a simple web portal it allows you to easily control and manage your fixed and mobile telephone system.Essentially, Gamma is an industry leading network provider of the increasingly popular horizon phone system. Known as gamma horizon, the intuitive solution offers an affordable on-demand telecom service using the latest ‘cloud’ technology.Gamma horizon is a hosted phone system, which is also known as a