[vc_row bg_style=”grey-wrapper” center_row=”yes” css=”.vc_custom_1482153237204{background-color: #ffffff !important;}”][vc_column][zozo_vc_section_title css_animation=”bottom-to-top” text_align=”center” title_prefix=”Solutions For ” title=”Call Centres” title_type=”h3″ title_weight=”” title_size=”36px”]we offer some fantastic bolt on phone services giving you insight, control and the ability to improve efficiency[/zozo_vc_section_title][vc_row_inner][vc_column_inner width=”1/3″][zozo_vc_feature_box css_animation=”left-to-right” text_align=”center” title_style=”title-below” type=”fontawesome” icon_fontawesome=”fa fa-bar-chart” icon_size=”large” icon_skin_color=”icon-skin-dark” icon_style=”icon-transparent” icon_hover_style=”icon-hv-bg” title=”Call Logging” title_type=”h4″ content_align=”center” show_button=”yes” button_url=”url:http%3A%2F%2Fcomms-consult.com%2Fcall-logging|title:call%20logging%20system||” button_text=”Click For More”]
Collect detailed reports gaining valuable insight into your business including data on length of call to waiting time, or calls made per agent.
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Ensure compliance with legislation, improve staff training, monitor quality control, or resolve possible disputes – by using call recording.
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Comms Consult provides call tracking numbers, a unique marketing optimization tool to help your business manage marketing campaigns.
[/zozo_vc_feature_box][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row parallax=”content-moving” parallax_image=”4030″ parallax_speed_bg=”4″ center_row=”yes” typo_style=”light” css=”.vc_custom_1483694377670{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_column css_animation=”left-to-right”][zozo_vc_section_title classes=”text-shadow no-margin” css_animation=”bottom-to-top” text_align=”center” title_prefix=”Call Us ” title=”Today” title_weight=”” title_color=”#ffffff” title_size=”36px” content_size=”18px” content_color=”#ffffff” content_line_height=”26px”]Speak to a member of our friendly team on 01204 306357 today[/zozo_vc_section_title][/vc_column][/vc_row][vc_row gap=”20″ bg_style=”grey-wrapper” center_row=”yes”][vc_column width=”1/3″][vc_single_image image=”4301″ img_size=”full” alignment=”center” css_animation=”left-to-right”][/vc_column][vc_column width=”2/3″][vc_column_text css_animation=”right-to-left” css=”.vc_custom_1486043345216{padding-top: 20px !important;}”]
Contact Centre Solutions
making them the ideal partner for you
Comms Consult solutions combine superior voice platforms with a complete range of management information and CTI applications to deliver unsurpassed agent productivity. At Comms Consult, we are proud to say that our customers depend on us to supply and support their complete call centre solution, thus enabling them to focus fully on running their business.
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Improve your Call Centre
concentrating on sales
We strongly believe that at the heart of every successful organisation is a good communications system. We recommend flexible solutions to cater for every type of business and customer. You can choose to purchase, lease, or rent the necessary equipment or decide to tap into our cost effective communication infrastructure. This managed service option allows an entire voice communications system to be run under a single contract, with just one point of support, leaving you free to focus on sales.
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Positively impact your profitability
stay in touch with staff and customers at all times
Comms Consult knows that the solutions we supply are critical to your business. We always select the correct combination of products to deliver the best solution possible. If we are providing an inbound call centre solution, we might couple the ideal telephone system with a Call Management Information System (MIS). Similarly, we can enhance your current systems by adding the facility for bulk call recording or Computer Telephony Integration (CTI) for screen popping your Customer Relationship Management (CRM) software.
There are several applications available, including:
- VOiP
- Mobile Twinning
- Multi-Site Networking
- Teleworking/Home working
- CTi
- Management information
- Increased productivity
- PCi compliance
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Request A Callback
Speak to a member of our friendly team and get a quote today
Connect with one of our friendly representatives to find out how you can start earning money as a sales rep
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Find out more about this product before you buy. Talk with a telecomms specialist.
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Call 01204 306357 & talk to one of our business phone system specialists to get answers to all your questions!
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