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Dialler Systems
Dialler systems can provide considerable savings in both time and money when a business is making a significant number of outbound calls. whether your business operates its own call centre, or simply uses calling as a tool for generating more sales, comms consult has the solution for you. we work closely with our clients to provide them with an optimum dialler solution that best suits their needs. if we determine that a dialler is not what is needed, we can advise on a suitable technology and software.
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Predictive Dialler
save on agent dialling time
Predictive Dialler software dials through a pre-defined list of numbers and connects any answered calls to a free agent in a call centre environment. This frees up your agents to focus entirely on customer interface rather than the time-consuming process of dialling one call at a time. If your business currently uses one agent to one call, then a predictive dialler will significantly increase staff productivity and utilization.
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Progressive Dialler
focus agents to increase talk time
Progressive Dialler software also dials through a pre-defined list of numbers and connects any answered calls to a free agent in a call centre environment. However, a progressive dialler only dials one number at a time and doesn’t begin calling a new number until an agent becomes free. The short wait between a completed call and a new call gives the agent a bit of time to complete any necessary post-call administration. A progressive dialler is best suited to clients running business to business campaigns or those using a list of numbers that have a high probability of being answered.
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Request A Callback
Speak to a member of our friendly team and get a quote today
Connect with one of our friendly representatives to find out how you can start earning money as a sales rep
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Find out more about this product before you buy. Talk with a telecoms specialist.
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Call 01204 306357 & talk to one of our business phone system specialists to get answers to all your questions!
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