Business phone systems
Our expert business phone system specialists will guide you towards the best system for your specific needs
Collect detailed reports gaining valuable insight into your business including data on length of call to waiting time, or calls made per agent.
Ensure compliance with legislation, improve staff training, monitor quality control, or resolve possible disputes – by using call recording.
Comms Consult provides call tracking numbers, a unique marketing optimization tool to help your business manage marketing campaigns.
Comms Consult are fully accredited
making them the ideal partner for you
Comms Consult can provide a wide range of office phone systems as we are fully accredited by several industry-leading manufacturers, including Mitel, Inter-Tel, Aastra, Avaya, NEC, Panasonic, Siemens, Toshiba, Neowave and Samsung. This makes us the ideal partner when your business is seeking advice on the benefits of today’s communications technologies. Our in-depth knowledge and understanding of these systems, paired with our wide portfolio of products, enables us to create a complete and tailored solution for all of our customers.
Enhance the relationship
between your business and customers
The new click-to-dial facility, which operates from within email software or CRM database records, has the ability to greatly improve the efficiency of your business. When a member of your staff has an incoming call, the caller’s record shows on the agent’s computer screen, giving the agent a chance to personalise their dialogue and thereby enhance the relationship between your business and its customers.
Positively impact your profitability
stay in touch with staff and customers at all times
We believe that a good phone system is the central and determining factor to creating a smoothly-run company. The correct phone system will enable your business to reliably stay in touch with staff and customers at all times, which will positively impact your profitability and efficiency. By taking advantage of features such as voicemail, voicemail to email and call forwarding, your business can manage all incoming and direct callers. This means that every call will be dealt with by the correct department and that some form of contact is always made, thus improving customer management and service.
Future proof your decision
to save costs in the long term
With the vast number of phone system suppliers and manufacturers trading in today’s market, we understand that choosing the right solution for your business is critical, yet the investment required means that care must be taken. The system you choose must cater not only for your current requirements, but for future requirements as well.
Comms Consult provides all of our customers with a full consultancy service that helps to determine not only what is required from a phone system, but also which system will best meet these requirements. We always detail the strengths and weaknesses of each proposed solution, ensuring that you can make a correct and informed decision about the phone system that will take your company forward into the future.
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Call 01204 306357 & talk to one of our business phone system specialists to get answers to all your questions!